Top of Page
Menu Mobile menu arrow down
Search the Site

2022 SEPTA Key 2.0 Survey

August 29, 2022

Septa key survey tw 1200x670 082922 rr validator

We need your help in developing our next generation fare collection program - SEPTA Key 2.0! More specifically - we want to hear about your preferences and priorities.

Your feedback will help to prioritize potential and planned improvements as we work to make your fare payment experience seamless.

Survey Link:  

Alternative Ways to Take the Survey:

Dial-In Option

Calling-in at (215) 580-7145 and selecting OPTION #3 (Commendations and Complaints) to take the survey over phone

Screen Reader-Friendly PDF Option

Downloading the survey in a screen reader-friendly PDF format that is fillable and emailing it back to us at [email protected]

Paper Survey Option

Users can also print the available PDF as a paper survey and complete and mail it to: SEPTA Key 2.0 Survey, 1234 Market Street, Philadelphia, PA 19107-3790

The SEPTA Key Prepaid Mastercard® is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Flexible kyw 300x250 05