We need your help in developing our next generation fare collection program - SEPTA Key 2.0! More specifically - we want to hear about your preferences and priorities.
Your feedback will help to prioritize potential and planned improvements as we work to make your fare payment experience seamless.
Survey Link: https://metroquestsurvey.com/eah78
Alternative Ways to Take the Survey:
Calling-in at (215) 580-7145 and selecting OPTION #3 (Commendations and Complaints) to take the survey over phone
Screen Reader-Friendly PDF Option
Downloading the survey in a screen reader-friendly PDF format that is fillable and emailing it back to us at [email protected]
Paper Survey Option
Users can also print the available PDF as a paper survey and complete and mail it to: SEPTA Key 2.0 Survey, 1234 Market Street, Philadelphia, PA 19107-3790