Travel Wallet launched on Regional Rail on Monday, July 13, 2020. Using Travel Wallet on the contactless SEPTA Key card enhances both safety and convenience for riders.
And not only does Travel Wallet give customers added convenience and flexibility, you will always receive the fare with the greatest discount.
With the launch, SEPTA activated the turnstiles at all five Center City stations for tap to exit. Customers will be required to tap in and tap out to ensure they receive the correct fare with Travel Wallet and are paying the correct zone fares on their Weekly and Monthly Passes.
Here's what you need to know:
To start a trip, tap the platform or turnstile validator at your boarding station. This opens your trip.
After exiting the train, tap off at the platform or turnstile validator before you leave the station. This closes out the trip.
By tapping in and out, Travel Wallet customers will automatically receive the discounted rate that was previously available only by purchasing a 10-trip strip of tickets. Previously purchased paper tickets will continue to be accepted.
If you do not tap in to start your trip or tap out to end it, you could be charged up to the maximum single-trip fare.
Customers who have a Weekly or Monthly TrailPass on a SEPTA Key card will also be required to tap on and off.
Registering your SEPTA Key card is important to protect the card and fares in the event it is ever lost or stolen. It becomes even more important with tap in/tap out because registered cards will have the added benefit of tap forgiveness.
Due to COVID-19, cash is not being accepted on board right now. Customers who do not have a SEPTA Key card, pass or valid ticket upon arriving at one of the Center City stations will need to purchase a Quick Trip at one of the Exit Kiosks inside the turnstiles at the Center City Stations.
Travel Wallet is perfect for customers returning to work but may still be telecommuting for part of their work week. SEPTA Key enhances health and safety protections in place for customers and employees by reducing the need for in-person transactions. Riders can use a variety of self-serve options to manage their Travel Wallet funds, including reloading online or by calling the SEPTA Key Customer Service Center at (855) 567-3782.
You can purchase a SEPTA Key card and load Travel Wallet funds at SEPTA Key Fare Kiosks and at SEPTA Ticket Offices: http://www4.septa.org/service/rail/outlying-stations.html. New cards cost $4.95 but when you register the card - you will receive the $4.95 back in your Travel Wallet.
For more information about SEPTA Key, visit http://www.septakey.org/.