How often is SEPTA running? Service on Transit (Bus, Trolley, Market-Frankford, Broad Street, and Norristown High Speed Line) is currently running at 96% of pre-COVID levels. Service on Regional Rail is currently running at 75% of pre-COVID levels.
For the latest schedules - click here.
When will service increase? As ridership increases, we will adjust service accordingly.
How often is the air inside SEPTA’s vehicles refreshed? The air inside our vehicles is refreshed every 2-3 minutes thanks to a high efficiency ventilation system with fresh air intakes.
How often are SEPTA vehicles cleaned? Vehicles are cleaned daily, with special attention paid to high-touch surfaces such as handles and safety rails.
What kind of cleaning products does SEPTA use to disinfect? SEPTA uses Lemon Skies and Avistat-D. Both products are EPA approved and fall on EPA List N which classifies disinfectants for Coronavirus (COVID-19). In fact - we were using these products prior to the COVID-19 pandemic.
Lemon Skies disinfectant is a heavy duty cleaner and limited disinfectant which is effective against gram negative bacteria when used on pre-cleaned, nonporous, hard environmental surfaces.
Avistat-D is designed specifically as a general non-acid cleaner and disinfectant for use in hospitals, nursing homes, public restrooms, schools, transportation terminals, office buildings, manufacturing facilities, lodging establishments, retail businesses and athletic/recreational facilities where housekeeping is of prime importance in controlling the hazard of cross contamination. It is formulated to disinfect hard, non-porous, inanimate environmental surfaces: floors, walls, metal surfaces, stainless steel surfaces, glazed porcelain, glazed ceramic tile, plastic surfaces, bathrooms, shower stalls, bathtubs, and cabinets.
Do I have to wear a mask on SEPTA? Effective April 19, 2022, masks are not required on SEPTA vehicles and in stations and concourses. This applies to both customers and employees in these spaces. Per CDC and TSA guidance, SEPTA continues to recommend masking on the system.
Is there a contactless way to pay for my trip? Yes! SEPTA Key provides a contactless way to pay on all vehicles. You can purchase, load your card, and ride with zero contact. See the section above for more information on where to purchase and how to load your SEPTA Key card. We also accept mobile ticketing - SEPTA Key Tix - on transit (bus, subway, trolley, NHSL).
What do I do if I see illegal or inappropriate activity on a vehicle or in a station? Download the Transit Watch App. This app allows you to discreetly share safety & security tips with SEPTA Transit Police.