Plan details SEPTA's ongoing strategy for addressing safety, security, and the challenges of the vulnerable population on the system.
The focus of the program is to make the system a more welcoming and safer environment. The program is modeled on existing ambassador programs run by BART, serving the Bay Area and SEPTA.
The specialists will act as additional eyes and ears on SEPTA.
Guides will serve as ambassadors to assist and educate riders on rules for riding.